Refund & Cancellation Policy

Last updated 16 August 2026

OptomizeTx, LLC, doing business as OptimizeTX ("we", "us", "our")
320 Misty Moonlight St, Henderson, NV 89015 · (702) 580-7605 · [email protected]

1. Consultations and the complimentary panel

Booking a consultation through this website is free of charge and carries no obligation. The comprehensive blood panel, the draw and the in-person results review require no purchase and carry no charge.

2. Membership term

The Membership Agreement has an initial term of one year and continues for successive one-year terms unless either party gives thirty (30) days' written notice of non-renewal before the end of the current term.

3. Cancelling your membership

Either party may terminate the Membership Agreement on thirty (30) days' prior written notice. To cancel, email [email protected] or call (702) 580-7605.

4. Refunds

On termination, the remainder of the Periodic Fee is refunded on a prorated basis, prorated daily as of the effective date of termination, less the value of any services received before that date.

5. Non-payment

The Membership Agreement terminates automatically if the Periodic Fee is fifteen (15) days overdue.

6. Appointments

We ask that you reschedule or cancel home visits and appointments at least 24 hours in advance so we can offer the time to other patients.

7. Dispensed items

For safety and regulatory reasons, prescribed items that have been dispensed or shipped cannot be returned or refunded, except where required by law or in the event of a dispensing error on our part.

8. Billing errors

If you believe you have been billed in error, contact us within 30 days of the charge and we will review and correct any confirmed error promptly.

9. Which document governs

Your signed Membership Agreement sets out the full cancellation and refund terms and governs if anything on this page differs from it.

10. Contact

OptomizeTx, LLC, 320 Misty Moonlight St, Henderson, NV 89015. Email [email protected] or call (702) 580-7605.

OptomizeTx, LLC · 320 Misty Moonlight St, Henderson, NV 89015 · (702) 580-7605 · [email protected]

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